Locus Energy offers telephone and email support from 9 AM - 8 PM Eastern (6 AM - 5 PM Pacific), Monday through Friday. For immediate support, you can contact us by calling (877) 562-8736, ext. 1 for residential solar and ext. 2 for commercial solar; voicemails will be returned within one business hour if a representative is currently unavailable. We can also be contacted via email at firstname.lastname@example.org.