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Get the peace of mind that comes from knowing your home solar investment is protected
Through the Active Monitoring Solution, you gain comfort and security knowing that the nation’s largest residential solar service company and the nation’s largest monitoring company are caring for your home’s energy system. We understand the challenges faced throughout your solar energy system’s lifetime and are committed to providing you with the peace of mind that comes from knowing your solar investment is protected.
HOW THE PROGRAM WORKS
- Your home’s solar was installed with Locus’ industry-leading monitoring
- We will actively monitor your home solar and send a quarterly solar site health check
- If we identify an issue with your system, you will be notified by SST
- SST’s best-in-class customer service will coordinate with you to book a site visit at your home
- One of SST’s expert technicians will arrive at your home to resolve the issue and bring your system back to optimal performance
- We will continue to actively monitor your system and provide any support for the duration of your solution contract
WHO’S PROTECTING YOU?
YOUR MONITORING PROVIDER: Locus Energy is a solar monitoring and data analytics platform provider for the solar market spanning the residential, commercial, and utility sectors, globally. With more than 150,000 systems deployed, over 80 billion data points collected, and more than 5.5 GW of total capacity globally (5 GW of capacity in the U.S.), we monitor a significant portion of installed U.S. solar generation. Our cloud-based software aggregates, organizes, and analyzes performance data from multiple sources, allowing us to easily identify the causes of a solar system’s failure to meet performance expectations.
YOUR SERVICE PROVIDER: SunSystem Technology approaches residential solar operations and maintenance using best practices derived from our foundational experience servicing and repairing thousands of solar energy systems. We have seen any and all issues a system can have throughout its lifetime and are dedicated to providing a premium service to support maximized performance and lower operating costs.